By submitting a deposit, you agree to the following terms and conditions:

1. Deposits & Payment

• A 20% deposit is required to confirm your booking.

• Deposits are non-refundable but never expire and can be used toward any future tour if you cancel within the timeframes below.

• The remaining balance is due on the day of your tour before climbing begins.

2. Cancellation by Clients

• More than 30 days before your tour: Deposit is fully credited for a future tour (no expiration).

• 15–30 days before your tour: Deposit is fully credited for a future tour (no expiration).

• Less than 15 days before your tour: Deposit is forfeited.

• Cancellations or downgrades within 48 hours of start time: Full originally booked price will be charged to cover guide time, travel, and preparation costs.

3. Reschedules

• Reschedules requested 15–30 days before will carry over your deposit to a new date (subject to availability).

• Reschedules within 48 hours will be charged the original tour price, even if moving to a shorter or less expensive tour.

4. Weather Policy

• We make the final call on whether a tour runs based on safety.

• Tours proceed in light rain or minor weather unless conditions are deemed unsafe by the guide.

• Severe weather includes thunderstorms, lightning, heavy rain exceeding 0.25”/hour, or winds above 25 mph (per National Weather Service).

• If we cancel due to severe weather:

  • You may reschedule at no cost OR

  • Receive a full refund of your deposit.

5. No-Shows & Late Arrivals

• Failure to arrive on time or at all will be treated as a last-minute cancellation with no refunds or credits.

6. Safety & Conduct

• Tours may be stopped if clients engage in unsafe or reckless behavior.

• No refunds or credits will be given if a tour ends early for these reasons.

7. Reschedule Credit Expiration

• Credits from canceled tours must be used within 12 months of the original booking date unless otherwise agreed in writing.

8. Agreement

• By paying your deposit, you agree to all terms above.

Simple Summary

• >30 days out: Full refund.

• 15–30 days: Deposit converts to credit (1-year expiration).

• <15 days: Deposit forfeited.

• Within 48 hours: Full price charged if canceled or downgraded.

• Weather: We decide. Unsafe = reschedule or refund. Light rain = tour runs.

• No-shows: No refunds.

• Full payment due before tour.

• Credits expire after 12 months.

• By paying deposit, you agree to these terms.